PRIVACY POLICY
Last Updated: July 2026
At MO PRO HOMES, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or interact with our services.
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
Information We Collect
We may collect the following information when you visit our website or make a purchase:
Personal Information
This may include:
- Full name
- Email address
- Phone number
- Billing address
- Delivery address
- Order history
- Any information you provide when contacting our customer support team
Payment Information
To process payments securely, we work with trusted third-party payment providers.
MO PRO HOMES does not store your debit card, credit card, or banking details on our servers.
Technical Information
When you browse our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Deliver products to your preferred address.
- Communicate order confirmations and delivery updates.
- Respond to enquiries and provide customer support.
- Improve our products, services, and website experience.
- Detect and prevent fraud or unauthorized transactions.
- Send promotional emails, newsletters, or special offers where you have chosen to receive them.
- Comply with applicable legal and regulatory obligations.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Keep items in your shopping cart.
- Understand how visitors use our website.
- Improve website functionality and performance.
- Measure the effectiveness of marketing campaigns.
You may disable cookies through your browser settings. However, doing so may affect certain features and functionality of the website.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties where necessary to operate our business, including:
- Payment processing providers
- Delivery and logistics partners
- Website hosting and technology service providers
- Marketing and analytics providers
- Government agencies or regulatory authorities where required by law
All third-party service providers are expected to handle your information securely and only for the purposes for which it is shared.
Data Security
MO PRO HOMES takes reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or internet storage is completely secure. Accordingly, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil your orders.
- Provide customer support.
- Meet legal, tax, accounting, and regulatory requirements.
- Resolve disputes.
- Enforce our agreements.
Once your information is no longer required, it will be securely deleted or anonymized where reasonably practicable.
Your Rights
Depending on the laws applicable to you, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where legally permissible.
- Withdraw your consent to receive marketing communications.
- Request information about how your data is being used.
To exercise any of these rights, please contact us using the details provided below.
Marketing Communications
If you subscribe to our newsletter or promotional updates, we may occasionally send information about new collections, exclusive offers, promotions, and company news.
You may unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience.
MO PRO HOMES is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our website after any changes constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Email: support@moprohomes.com
WhatsApp: +2347015500580
Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (WAT)