TERMS & CONDITIONS
Last Updated: July 2026
Welcome to MO PRO HOMES. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website and services.
About MO PRO HOMES
MO PRO HOMES is a premium home and hospitality brand offering bedding, bath essentials, home fragrances, décor accessories, and related products. We reserve the right to modify, discontinue, or update our products and services at any time without prior notice.
Eligibility
By using our website, you confirm that:
- You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate, complete, and up to date.
- You have the legal capacity to enter into a binding agreement.
Products & Availability
We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.
However:
- Product colours may vary slightly due to screen settings and lighting.
- Product dimensions may have minor manufacturing tolerances.
- Availability is subject to stock levels.
- We reserve the right to discontinue any product without notice.
We do not guarantee that every product displayed on our website will always be available.
Pricing
All prices displayed on our website are in Nigerian Naira (₦) unless otherwise stated.
MO PRO HOMES reserves the right to:
- Change prices without prior notice.
- Correct pricing or typographical errors.
- Cancel orders affected by pricing errors before dispatch.
Where an order is cancelled due to a pricing error, any payment received will be refunded in accordance with our Refund Policy.
Orders
All orders placed through our website are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order at our discretion.
- Limit quantities purchased.
- Decline orders suspected to be fraudulent or intended for unauthorized resale.
- Request additional information to verify an order before processing.
An order confirmation email does not constitute final acceptance of your order. Acceptance occurs once your order has been processed and prepared for dispatch.
Payments
Full payment must be received and successfully verified before an order is processed or dispatched.
We accept approved payment methods available on our website.
MO PRO HOMES is not responsible for delays caused by payment verification, banking institutions, or third-party payment providers.
Shipping & Delivery
Delivery timelines, shipping charges, courier responsibilities, and delivery procedures are governed by our Delivery Policy, which forms part of these Terms & Conditions.
Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our:
- Exchange & Return Policy
- Refund Policy
Customers are encouraged to read these policies carefully before making a purchase.
Order Cancellations
Orders may only be cancelled before production, processing, or dispatch has commenced.
Once production has begun, particularly for customized, personalized, made-to-order, hospitality, or corporate orders, cancellations cannot be accepted.
If an eligible cancellation is approved, any applicable refund will be processed in accordance with our Refund Policy.
Intellectual Property
All content available on the MO PRO HOMES website, including but not limited to:
- Logos
- Brand names
- Product names
- Images
- Photographs
- Videos
- Graphics
- Website design
- Product descriptions
- Written content
- Marketing materials
is the exclusive property of MO PRO HOMES or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without our prior written consent.
User Conduct
By using our website, you agree not to:
- Use the website for unlawful purposes.
- Submit false or misleading information.
- Attempt to gain unauthorized access to our systems.
- Introduce viruses, malware, or harmful code.
- Interfere with the operation or security of the website.
- Copy or exploit any website content without authorization.
Limitation of Liability
To the fullest extent permitted by law, MO PRO HOMES shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- The use or inability to use our website.
- Delays in delivery beyond our reasonable control.
- Product misuse or improper care after delivery.
- Technical interruptions or website downtime.
- Errors caused by third-party service providers.
Our total liability shall not exceed the amount paid by the customer for the affected order.
Force Majeure
MO PRO HOMES shall not be held responsible for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Epidemics or pandemics
- Government actions or restrictions
- Labour disputes or strikes
- Power outages
- Internet or telecommunications failures
- Customs delays
- Civil unrest or other unforeseen circumstances
Third-Party Links
Our website may contain links to third-party websites for your convenience.
MO PRO HOMES does not control or endorse these websites and accepts no responsibility for their content, products, services, or privacy practices.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Changes will become effective immediately upon publication on this website. Your continued use of our website after such updates constitutes your acceptance of the revised Terms & Conditions.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Nigeria.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Email: support@moprohomes.com
WhatsApp: +2347015500580
Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (WAT)